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Accellion a Leader in Gartner’s Enterprise File Sync & Share Magic Quadrant

July 22, 2014 - 9:19am
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The enterprise file synchronization and sharing (EFSS) market is maturing, which will benefit IT leaders planning for mobile and collaboration initiatives. 

Gartner recently published the 2014 “Magic Quadrant for Enterprise File Synchronization and Sharing” report, detailing the top 19 players in a field that has nearly 100 vendors, and Accellion is positioned as 1 of only 4 vendors in the Leader quadrant.

According to the Gartner Magic Quadrant report, “Accellion is a good fit for organizations prioritizing their EFSS initiatives for mobile experiences, while ensuring data protection and compliance, particularly those operating in regulated markets such financial services, healthcare, and government.”

We consider our position in the “Leader” quadrant to be confirmation of our vision to enable today’s mobile workforce to securely share and access business information wherever works takes them. We will continue to create innovative products that combine enterprise-grade security with the ease of use required by today’s employees, enabling enterprise organizations to realize productivity gains without jeopardizing information security.

I invite you to download your own copy of the report here.

Tags:  File Sharing, File Sync, Mobile Productivity

Real-Time Medical Diagnoses: Mobile Technology Improves Patient Care

July 21, 2014 - 3:39pm
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The Association of American Medical Colleges (AAMA) predicts that the U.S. will face a shortage of more than 91,000 physicians by 2020.  The good news is that mobile technology is transforming the delivery of medical care, streamlining collaboration and making it easier to get a high level of patient care and expert medical diagnoses even given the projected shortage of doctors.

For example, Michael is a doctor at a clinic in rural Minnesota. Carol, a local resident, fell down a flight of stairs and is in his office with severe back pain. Concerned that she may have suffered a spinal injury, Michael wants to consult a spine specialist at a large hospital 250 miles away.

Luckily for Carol, the clinic uses kiteworks by Accellion, allowing the lab technician at the clinic to instantly upload and share Carol’s test results and back images with the specialist. On the receiving end, the specialist is notified that the files are ready to review, analyzes each and determines that Carol requires surgery. Within the span of 30 minutes, Carol has received a diagnosis from one of the leading spinal experts – located more than four hours away. Additionally, all of the data shared was compliant with HIPAA and HITECH regulations, ensuring the security of Carol’s personal health information (PHI).

Thankfully, many hospitals are well on their way to leveraging the power that mobile devices have on improving medical staff’s productivity. The third annual HIMSS Analytics Mobile Survey results revealed that:

  • Nearly all of the survey respondents supply mobile technology to clinicians, most often laptops (87%), workstations on wheels (81%) and smartphones (69%).
  • 69% of physicians use mobile technology to view patient data, such as a lab result or digital image.
  • 64% used mobile technology to look up non-PHI health information, such as clinical guidelines.

This is all great news, but there is definitely room for expanded mobile use, as the survey went on to show that:

  • A mere 21% use mobile technology to analyze patient data.
  • Only 36% use it to collect data at the bedside.
  • Clinicians are most likely to access key clinical systems via a mobile device through the Internet using VPN.

For most medical teams, the mobile devices are in place, as are the recommended security measures. The HIMSS survey revealed that 94% of respondents have implemented password protection (94%) for mobile devices; 71% use encryption and 69% have remote wipe capabilities.

Now, it’s time to take patient care, physician collaboration and mobile productivity to the next level by enabling medical teams to connect in real-time with staff in other locations; record notes on any type of device; and access and analyze patient health information for faster diagnoses. Imagine the possibilities. We invite you to learn more about how kiteworks Team Starter is leading the way for medical teams to deliver improved patient care through the use of mobile file sharing and collaboration http://www.accellion.com/kiteworks-for-medical-teams

Tags:  Collaboration, Healthcare, Mobile Productivity

The Power Lunch: Mobile Technology Boosts Sales Performance

July 16, 2014 - 4:17pm
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Spending time with customers is one of the key attributes of high performing sales teams and a mobilized salesforce is able to take the power lunch to a whole new level. Equipped with mobile technology today's sales teams take on super powers, transforming every lunch to a sales opportunity.

Consider this fairly typical situation: In one hour, sales account manager Amy will be meeting customer John for lunch. The goal of the lunch meeting is to not only allow Amy and John to bond over seared sea scallops with pesto aioli, but also provide Amy the opportunity to share information on the soon-to-be released new product and get John signed up as an early adopter.  However, Amy is en route to lunch and gets an update that the engineering team has made recent tweaks to the product, which have not yet made it into Amy's product demo or slide deck. Amy needs help to get the most up-to-date information onto her iPad to share with John over lunch.  

Not to worry. Amy and Mona, the product marketing manager, use kiteworks Team Starter so they can share content in real-time on any device  – regardless of where each are located – even if the content is a little hush hush. Mona uploads the new slides, and when Amy fires up her iPad to show off the new product details to John, in between the arugula salad and the sea scallops, the new up-to-date information is available, and by coffee John and Amy are discussing pricing.  Lunch is a success and by the end of the week, John has the new product installed and under evaluation.   

Real-time mobile collaboration and content access when and where you need it are just some of the benefits that kiteworks delivers. Whether you’re a start-up organization with a handful of employees or an established market leader with a global sales force, kiteworks makes it easy for teams to work together, giving sales teams what they need to impress prospects and customers at every step of the sales cycle and boost sales performance.   

Learn more on how kiteworks Team Starter helps sales team close deals faster by visiting our team pages  http://www.accellion.com/kiteworks-for-sales-teams or contact us to discuss over lunch.

Bon Appetit!

Tags:  Collaboration, Mobile Productivity

Work - It's What's for Breakfast in the Mobile World

July 14, 2014 - 11:05am
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How many of us now check email at breakfast or after dinner or while waiting for our lunch sandwich to arrive?  Don't worry it's normal in fact it's becoming the new norm. The adoption of mobile devices in the workplace is transforming the way people work as they become untethered from offices and regular work schedules.  

The development of the new mobile workforce is as much a social transformation as a technology transformation. Employees are adopting new work patterns as they experiment with how mobile devices can make them more productive, more efficient and better at their jobs.

At Accellion we've been working on ways to help organizations get mobile teams up and running and collaborating faster, providing ways for people to securely connect and share content with internal and external teams and get business done.

What we came up with was kiteworks Team Starter. Pre-configured for quick deployment, it gets mobile teams up and running fast for secure mobile collaboration and file sharing across organizational boundaries, and delivers immediate increases in team productivity, whether it’s a sales, marketing or legal team within a larger organization.

With kiteworks Team Starter, team leaders, department heads or managers can have their team moving business forward with secure mobile file sharing, collaboration and editing in just minutes. It was designed with a mobile-first perspective, so that the user experience is seamless across all devices, from smartphone to tablet to laptop to desktop. It includes innovative, industry-first features such as the kiteworks Move Tray, which streamlines the way people share files via mobile devices, as well as an Activity Stream that lets users see at-a-glance which files have been shared, edited or downloaded.

In addition to the content capabilities, the kiteworks Team Starter solution provides a simple administrative dashboard that lets team leaders add users as needed. Team Starter comes pre-configured with Accellion’s enterprise-grade security controls, so that data remains secure and private and IT is happy.

So what are you waiting for? Check out kiteworks Team Starter, and get your team up and collaborating before breakfast today!

Tags:  Mobile Productivity

When Intranets and SharePoint Aren’t Mobile-Ready, Users Fall Back on Email

July 9, 2014 - 1:04pm
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Enterprises have invested heavily in SharePoint and intranets, but in too many organizations these services are not ready to support mobile users. As a result, mobile workers are falling back on email for sharing and transferring files.

That’s one of the revelations found in a recent survey of U.S. workers by theCOMMSapp, a New York-based technology company. The survey found that SharePoint and intranets remain inaccessible to many mobile workers:

“82% of those with corporate Intranets said they either have never tried to access this channel via their mobile device or have a difficult time doing so. Similarly, with regard to social collaboration networks, 78% of those who have such networks have either never tried to access them or have a difficult time doing so via the mobile device.”

The same survey found that 96% of employees had mobile devices, 58% had purchased mobile devices themselves, and of those, 66% used them for work. Across industries, workers are increasingly mobile: only about half still spend 75% or more of their time at their desks.

If these mobile workers are not connecting to intranets or social collaboration networks for data, how are they getting the files and other information they need for their everyday work? Mostly through email. The survey found that employees prefer email as a way of learning company news, but employees are receiving so much email, important messages are being overlooked.

Overlooking a message with important files is just one of the risks of relying on email. Relying on email for file-sharing poses other risks, as well, including security risks. Email undermines the access controls configured in SharePoint and other ECMs to limit access to data to authorized users. And accidents happen: employees sometimes accidentally forward emails with confidential data to unauthorized users. IT administrators and compliance officers often have difficulty tracking the distribution of files through email, especially when users working remotely use personal email accounts such as Gmail.

Email is likely to remain an important communication channel for businesses—and that’s fine. But enterprises need to extend their intranets, SharePoint, and other Enterprise Content Management (ECM) systems to be more readily available to their increasingly mobile workforce, while at the same time improving the efficiency and security of file sharing and collaboration with external users.

At Accellion we're helping enterprise organizations extend their investments in SharePoint, intranets and other ECM systems to embrace mobile users.  Our mobile file sharing solution, called kiteworks, enables mobile workers to securely access and share files directly from SharePoint and other ECMs on their preferred mobile device. Think of it as a universal secure connection to enterprise content, from any mobile device.  

So if you want to avoid having users reverting back to email for sharing files, there is an easy way to extend SharePoint and intranets to your mobile users - and it's called kiteworks.  

Tags:  BYOD, Enterprise Content, Mobile Productivity

When Intranets and SharePoint Aren’t Mobile-Ready, Users Fall Back on Email

July 9, 2014 - 11:00am
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Enterprises have invested heavily in SharePoint and intranets, but in too many organizations these services are not ready to support mobile users. As a result, mobile workers are falling back on email for sharing and transferring files.

That’s one of the revelations found in a recent survey of U.S. workers by theCOMMSapp, a New York-based technology company. The survey found that SharePoint and intranets remain inaccessible to many mobile workers:

“82% of those with corporate Intranets said they either have never tried to access this channel via their mobile device or have a difficult time doing so. Similarly, with regard to social collaboration networks, 78% of those who have such networks have either never tried to access them or have a difficult time doing so via the mobile device.”

The same survey found that 96% of employees had mobile devices, 58% had purchased mobile devices themselves, and of those, 66% used them for work. Across industries, workers are increasingly mobile: only about half still spend 75% or more of their time at their desks.

If these mobile workers are not connecting to intranets or social collaboration networks for data, how are they getting the files and other information they need for their everyday work? Mostly through email. The survey found that employees prefer email as a way of learning company news, but employees are receiving so much email, important messages are being overlooked.

Overlooking a message with important files is just one of the risks of relying on email. Relying on email for file-sharing poses other risks, as well, including security risks. Email undermines the access controls configured in SharePoint and other ECMs to limit access to data to authorized users. And accidents happen: employees sometimes accidentally forward emails with confidential data to unauthorized users. IT administrators and compliance officers often have difficulty tracking the distribution of files through email, especially when users working remotely use personal email accounts such as Gmail.

Email is likely to remain an important communication channel for businesses—and that’s fine. But enterprises need to extend their intranets, SharePoint, and other Enterprise Content Management (ECM) systems to be more readily available to their increasingly mobile workforce, while at the same time improving the efficiency and security of file sharing and collaboration with external users.

At Accellion we're helping enterprise organizations extend their investments in SharePoint, intranets and other ECM systems to embrace mobile users.  Our mobile file sharing solution, called kiteworks, enables mobile workers to securely access and share files directly from SharePoint and other ECMs on their preferred mobile device. Think of it as a universal secure connection to enterprise content, from any mobile device.  

So if you want to avoid having users reverting back to email for sharing files, there is an easy way to extend SharePoint and intranets to your mobile users - and it's called kiteworks.  

Tags:  BYOD, Enterprise Content, Mobile Productivity

Survey Finds BYOD Devices Cluttered with Mobile Apps

July 3, 2014 - 9:32am
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How many mobile apps are installed on BYOD devices? The answer varies from employee to employee, but broadly speaking, the answer seems to be, “lots.”

IBM company Fiberlink recently surveyed mobile workers and tallied the mobiles apps installed on their devices. As reported on Dark Reading, the survey found:

  • 17% of employees have 9 or fewer apps on their devices
  • 18% have between 10 and 24 apps
  • 35% have between 25 and 49 apps
  • 25% have between 50 and 99 apps
  • 5% have 100 or more apps

Most mobile phones and tablets come with about 10 apps by default. These include an email app, a maps app, and a calendar app. Many enterprises provide their employees with additional apps, such as apps for special business functions and services, like a CRM app. Other enterprise apps might address IT security, such an app for VPN. Of apps provisioned by enterprises, 38% have been customized in-house by IT, and the rest are publically available apps that IT departments have tested and endorsed.

It’s safe to assume that those 30% of employees carrying 50 or more apps on their devices have some, if not dozens, of consumer apps that were not tested and provisioned by the IT department. These apps might include public-cloud file sharing services like Dropbox that operate outside the control of the IT department. The apps might also include games and social media apps that most likely were purchased impulsively and not evaluated for safety or stability.

These untested, unsanctioned apps pose potentially serious risks to the enterprise. Some apps may be infected with malware, which grew 167% last year. Others might be used in intentionally or accidentally to share confidential data with unauthorized users.

What’s the lesson here for enterprise IT departments and security teams?

Enterprises should adopt security models that assume that employees will install multiple unknown and untested apps on their devices. To protect business data, on-device BYOD solutions should include secure containers for data and apps, so that business data is always shielded from potential malware threats and unauthorized access. Enterprises should be able to remotely wipe the apps and data in a secure container, should a device be lost or stolen, or if an employee leaves the company.

In addition, enterprises should ensure that mobile workers can perform all their work-related tasks with apps that have been officially provisioned by the enterprise. These tasks include file sharing, ad hoc communications such as messaging, and other everyday forms of collaboration. Employees might be tempted to rely on consumer apps for these services, but consumer apps cannot be trusted to keep business data safe. By creating a “white list” app store of tested and trusted apps, enterprises can reduce the chances of employees turning to risky apps for everyday work.

By assuming that BYOD devices will mix business with pleasure, enterprise IT organizations can design and deploy mobile solutions that keep business data safe, no matter how many apps—or dozens of apps—employees have installed.

Tags:  BYOD, Consumer Products, Data Security and Compliance

Managing Exponential Data Growth with Mobile Technology

July 2, 2014 - 4:27pm
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Electronic data is growing at a furious rate and has quickly become unmanageable for many. Unfortunately, the data isn’t going anywhere anytime soon. The 2014 IDG Enterprise Big Data study found that the amount of data being managed per organization will increase by an average of 76% in the coming 12 to 18 months from 164.2TB to 289TB. The top sources contributing to this growth are emails, customer databases, and Word documents.

Not only is the sheer volume of data a challenge to manage, but also the reality that there’s too much data in too many places, making it at times impossible for employees to find the information they need. It’s this wild goose chase across scattered and cluttered data stores that can have serious business repercussions.

AVL, a developer of powertrain systems for the automotive industry, was experiencing all of the above. Not only was the company’s total stored data doubling every two to three years, but where the data was stored was multiplying in tandem, with AVL’s global development teams using multiple storage and content management systems. Not only did AVL’s 6,650 internal users need a more efficient way to get their hands on critical product information, but they also needed a secure and quick manner to share simulation videos, software updates, and time-sensitive documentation with 3,000 external collaborators and 5,000 clients.

How did they do it? With Accellion’s secure mobile content containerization, employees began rapidly using the mobile app to collaborate with internal and external partners, improving their productivity with the ability to work, wherever. Only a few weeks after AVL rolled out Accellion to all its employees, it had become integral to their daily mobile activities. The company also integrated Accellion with all of its existing Microsoft solutions including SharePoint and Outlook, so that there was no direct impact to its employees established workflows. 

Click here to read AVL’s full story, and learn more about how they've jump started mobile collaboration across their entire workforce.

Tags:  Collaboration, Enterprise Content, Mobile Productivity

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