Rama Kolappan, Mobile Director with Accellion, recently addressed the topic of Enabling Secure and Mobile Cloud Collaboration at Secure Seattle 2013 . The 3 key messages to enterprises:
1) You are not alone; mobile productivity challenges face all types of organizations.
2) The BYOD trend can do more good than harm.
3) Sharing enterprise content securely in this era of the iPad is realistic and easier than you think.
Ever wonder what type of toothbrush your dentist uses at home? Or how often your trusted mechanic gets the oil changed on his/her own car? Wouldn’t it be nice to know what products and practices the experts actually rely on behind the scenes? Well, thanks to a recent article in The Guardian, we gained a glimpse into how the mobile productivity editor of TIME Magazine – Harry McCracken – stays productive while out and about on the reporting scene.
Here’s some of what we learned:
• Harry’s tablet of choice? An iPad.
• A good keyboard is key: A keyboard can transform an iPad from a media consumption device into a legitimate productivity tool. Sure, some people do just fine with on-screen typing, but for Harry, he wanted a physical keyboard to be able to see more of his writing at one time. He’s tried out a lot of models and has found his favorites are from two companies – Zagg and Logitech.
• Desktop be gone: McCracken has traded in his desktop for a laptop at the office, although you’ll usually see him on an iPad, even when at his desk. He said that he traveled with his laptop for a while as a security blanket but then realized that the iPad could support his mobile computing needs just fine.
• Skeptics are everywhere: Despite being on the cutting-edge of mobile technology, Harry’s reliance on tablets has been met with raised eyebrows. “People get very defensive when someone is taking a different approach to computing then they do. My feeling is, there is no wrong way to use computers. If you’re happy and productive, all ways are equally good.”
Are you using a tablet for your day-to-day job? If so, check out the latest news on our Secure Mobile Productivity Suite, which allows employees to easily create, edit, and share files on a mobile device without exposing sensitive business information. It’s mobile productivity at its best.
Whether you are an organization with 50 employees or 50,000, finding a way to manage and secure employees’ mobile devices and access rights to corporate data is imperative. BYOD policies aren’t just for the big guys. If employees are bringing smartphones, tablets, or other devices into the office, then the chances are good that those same employees have plans to use (or are already using) those devices to access and send work-related files. It’s up to the organization to dictate when and how that happens.
We’re seeing a positive uptick among SMBs addressing the mobile device movement, with new research by iGR showing that 62 percent of IT managers at SMBs have an official BYOD policy in place. Yet, the same research found that 73 percent unofficially permit workers to use personal devices for work purposes.
It’s great news that so many smaller organizations have put a stake in the ground with a written BYOD policy. Hats off to you! It’s the 73 percent that are allowing employees to use devices without any official parameters that has us concerned.
Acknowledging that mobile access is a work must-have is an important first step. But, that needs to be followed with IT controls to ensure that files are being accessed only by authorized users, all mobile content is being shared securely, and that users are only turning to file sharing applications that have been thoroughly vetted by the organization.
So whether your organization has less than 50 or more than 50,000 employees, consider secure mobile file sharing an essential element of your mobile strategy, and make BYOD an official order of business.
No one would be shocked to learn that organizations aren’t big fans of employees playing online poker or roulette on the job. Which is why, when 1,200 IT decisions makers at private companies were asked to name the top three worst apps that employees could download, gambling was at the top of the list, with 58 percent of responses.
Right behind concerns about bringing a bit of Vegas into the office are serious worries about certain online file sharing applications. But not just any apps – Dropbox and Box in particular. Fifty-one percent of survey respondents named these unapproved cloud file sharing apps as some of the worst offenders in the enterprise, earning the number two spot on the list. And, of the 45 percent of respondents who blacklisted apps, 57 percent named Dropbox and 42percent named Box as the apps being banned.
What happens is that users genuinely need a way to share large files and when there’s not an IT-approved solution in place they find one on their own. Consumer-focused online file transfer solutions, such as Dropbox, are then used behind the scenes to send proprietary documents, creating security risks and headaches for IT. It’s this need for a Dropbox alternative – a secure, proven, enterprise-class solution – that drives organizations to Accellion.
Accellion customer, MiTek, a global construction company, had been there, done that, leading the company to ban Dropbox, deploy Accellion, and not look back. Here’s what Justin Daniels, Web Services/Software Engineering and IT Support Manager with MiTek had to say:
“With public cloud providers, there are so many unknowns when it comes to security: Where exactly are your files? How do you get them back if you change providers? How do you know where your employees are sending files? We weren’t willing to give up the rights to data that was sensitive, proprietary, and was rightfully ours. With Accellion, we know exactly where our files are, can track and monitor both senders and recipients, and enforce file sharing policies at a user- and corporate-wide level.”
When customers say “yes” to Accellion, it makes saying “no” to Dropbox and Box a no-brainer.
In our last post, “New Research to Drive Your Mobile Policies”, we talked about how mobile devices are redefining the workplace, pushing the need for ubiquitous access to enterprise content. But, the big question is how to give users what they want – user-friendly, around-the-clock data availability – while maintaining strong IT security and control. It can be a big undertaking if you don’t know what to look for from a file sharing solution.
Here are 10 must-haves to help meet both users’ and IT’s needs:
Multiple platform support: Even if you’re a Blackberry shop today, you don’t know what the future holds, so you need to be able to support iOS, Android and Blackberry devices should the need arise.
Seamless access to existing ECM stores:Allow users to gain anytime, anywhere access to data – whether stored in SharePoint or another ECM system – and share files with internal or external audiences, without a VPN.
Enhanced encryption: To lower data breach risks, your solution of choice should encrypt data both in transit and at rest, across all devices – whether in the cloud or on-premise.
Centralized management: Easily configure user permissions and manage user policies and profiles, including role-based access controls – ideally from a single, web-based interface.
Proactive file protection:Extend your organization’s established content/file monitoring policies to all file sharing activities by integrating with commercially available DLP and anti-virus solutions.
Complete device control: Ask about remote monitoring, logging, and wiping capabilities, to provide much-needed visibility and control should a device be lost or stolen.
Required enterprise integrations: Ensure that the solution you’re evaluating will support your existing infrastructure, applications, and security processes, such as LDAP, Active Directory, single sign-on, authentication, FTP, and SMTP.
File sharing visibility: With evolving regulatory requirements, you need granular reporting capabilities, real-time file tracking, and automated audit trails to maintain compliance standings.
Deployment choice:Whether a public cloud, private cloud, or hybrid environment, evaluate which deployment provides maximum data security and availability and will have your users up and running quickly.
Say “no” to consumer-class services: Prohibit users from seeking out their own consumer-based solutions, such as Dropbox, to prevent being left in the dark about where files have been sent and to whom.
Extend security to every file and every device within your organization and embrace the BYOD trend. Your users will thank you.
With so many organizations wondering how to support the boom of mobile workers, we recently hosted a sponsored webinar, “Empowering the BYOD Workforce”, to provide insight into the state of mobile affairs, the evolving workplace, and what types of users are driving the BYOD charge. In case you missed it, Chris Silva with The Altimeter Group, LLC provided some great research to help guide the development and prioritization of BYOD strategies. Here are some highlights:
Smartphones are the “it” device: The pendulum is shifting from laptops to smartphones as the mobile screen of choice. Data from Nielsen shows that more than half (55%) of U.S. mobile subscribers have a smartphone – up from 41 percent last year. And that number will no doubt continue to rise with the anticipated arrival of new Google Nexus devices.
One device is not enough: The average worker now carries 3.5 “mobile” devices (smartphone, laptop, tablet, etc.), up from 2.7 last year, according to the iPass Q1 2012 Global Mobile Workforce Report.
Mobile computing is now the norm:Insight Research reveals that 89 of the top 100 companies offer telecommuting, with 67 percent of all workers relying on mobile and wireless computing to get work done.
Work hours are blurred: Research from Good Technology found that individuals are productive well beyond traditional office hours, with more than 80 percent of people continue to work when leaving the office, adding up to an extra 30 hours per month. Plus, 49 percent do work email after 10:00pm and 69 percent will not sleep before checking email.
Mobilizing sales is a must:The Altimeter Group, LLC found that field/sales employees are the most important user group to mobilize, as these road warriors live on mobile devices and need a simple and secure way to manage, view, store, and share information.
So, the big question is: how do you make enterprise file sharing accessible on phones and tablets to support the mobility trends outlined above, while maintaining tight control and security? Check out our next blog entry to learn how to navigate the security challenges of BYOD while enabling your growing mobile workforce.