Service outages, application access errors, and security hiccups – that’s exactly what we’ve seen happen in recent months with cloud storage providers Dropbox, YouSendIt, and Box. All were reported to have experienced unexpected issues:
- - May: During prime East Coast business hours (7:00-9:00am), Box customers were unable to access their stored documents
- - June: YouSendIt customers suffered hours of unexpected downtime, citing service disruptions and problems both sending and receiving files
- - July: Dropbox users started receiving spam on dedicated Dropbox email addresses, leading the firm to investigate a potential security breach
- - Today: Dropbox confirmed a security breach
Perhaps Eric Chiu, founder of HyTrust, Inc., a virtualized infrastructure security and management vendor said it best to TechTarget, calling Dropbox “the poster child” for an application that’s infiltrated the enterprise with huge security implications.
Osterman Research, in a recent research report “The Need for Enterprise-Grade File Sharing and Synchronization” found that 49% of organizations believe the problems created by these tools are about as serious as they were 12 months ago, but 42% reported they are more serious.
Before putting your data on the line and exposing it to a potential security glitch or exposing your users to unnecessary usage issues, you must weigh the risks and benefits of a particular provider. And, don’t overlook the hefty regulatory implications if a security snafu hinders your compliance with HIPAA, SOX, and other data privacy mandates.
Many organizations are turning to enterprise-class solutions such as Accellion. While we offer the flexibility of public, private, and hybrid cloud deployments, 80 percent of our enterprise customers go the private cloud route – benefitting from around-the-clock availability, security, and confidentiality of company information.