Posted by Yorgen Edholm on December 13, 2013
I live in Palo Alto, considered by some to be the tech hub of the world that also happens to have amazing weather, but its cell coverage is ridiculously spotty. Sweden on the other hand, where I grew up, has outstanding cell coverage but the weather is nothing to write home about. In December, Stockholm has about 6 hours of daylight and 18 hours of darkness. I’m still trying to find a place to live that has the weather I crave, alongside the connectivity I need to get work done.
Posted by Rama Kolappan on December 11, 2013
Last night I was wracking my brain to come up with one occupation where collaboration isn’t critical. Health care professionals, product engineers, IT, architects, educators, government employees – I was hard-pressed to come up with even one example.
Posted by Yorgen Edholm on December 2, 2013
We’re wired to do things faster, smarter, better – always looking for the next big thing to make our lives easier, our companies more successful, our countries more competitive. Sometimes this works well, like when the iPhone launched. Sometimes it fails spectacularly, such as the Apple Newton.
Posted by Michael Ashley on November 21, 2013
Your customers are complaining that your product isn’t as cool as the competition. You feel the heat of your sales force breathing down your neck because they don’t like making excuses to customers about how it works, and your customer support team spends twice as much time apologizing than they do solving actual problems. Essentially, in your rush to engineer a great product and solve some very important problems, you’ve let your appearance get sloppy.
It’s Not Your Product, It’s the Experience
Posted by Rama Kolappan on November 19, 2013
Reviewing and marking up multi-page PDFs can be a chore in and of itself. But if you’re an attorney finalizing a brief, a product manager drafting a software installation guide or a physician publishing medical research, it’s all part of the job. And often, the clock is ticking.
So being able to annotate such documents on mobile devices, whether in the office, at home or on the go, can be a huge time saver – at least in an ideal world. The problem is that the process is typically less than efficient and more critically, less than secure.
Posted by Rama Kolappan on November 14, 2013
Lawyers are busy individuals; very busy. In fact, most produce, on average, between 20,000 and 100,000 pages of documents per year. In order to increase productivity and response times, attorneys require mobile access around the clock. That’s all said and good but that presents two big challenges for IT: 1) enabling mobile access for high volumes of data-intensive materials and 2) keeping the data, which is typically confidential in nature, secure in the process.
Posted by Michael Ashley on November 13, 2013
If you are wondering why your competition is speeding past you while your product is more sophisticated and feature-rich, you might stop looking at your engineers and start chatting with your customers. Sometimes a shift in your customer experience can turn your product into the flavor-of-the-month.
Posted by Hormazd Romer on November 13, 2013
The surge in popularity of Android devices has caught many organizations off guard, wondering how to marry Android devices with content stored in SharePoint. According to IDC, Android OS posted a 163% year over year growth and grabbed 63% market share in Q2 2013, while the combined Windows Phone and Windows Mobile OS’ market share was only 4.5%.
Posted by Accellion on November 7, 2013
The professional workforce today is very different from that of 13 years ago when I first moved to Silicon Valley. Back then one laptop per employee was a luxury and Dell’s devices were the choice of any tech-savvy employee. Today, an employee starting at Accellion has at least three devices – laptop, tablet and smartphone – if not more. In this world of multiple devices per employees, there are positives and negatives.
Posted by Yorgen Edholm on November 5, 2013
The average person is now armed with 2.9 mobile devices. As we continue to collect new devices, we as managers need to ensure we’re keeping our workforce productive as they make the most of the latest and greatest technological advances.