Introducing kiteworks

The technology industry is built on a culture of innovation, and an inherent drive to make things more efficient, more useful, and more engaging. Today there is a mobile revolution occurring, transforming the way we work and the tools we use for that work.

We believe that all organizations need a way for employees to share information from wherever, on any device, with people inside and outside the organization without exposing confidential information.

NSA PRISM Shines Spotlight on Cloud Security and Control – or Lack Thereof

When news of the NSA PRISM scandal exploded into the media this year, individuals and organizations alike were floored by the sheer size of the data collection operation, and by the number of organizations participating. The ensuing revelations about the kinds of data that were collected, and for how long, has made organizations more cautious about how their employees share and store information, and has put security at the forefront of conversations on cloud data storage.

Is Secure BYOD on Your Holiday Wish List?

As you’re wrapping up 2013, the chances are good that new phones and tablets are being wrapped up as well – ready to enter your enterprise at the start of next year whether you’re ready or not. When employees return to work bearing shiny new devices, will you be singing “It’s the Most Wonderful Time of the Year” or “Baby, It’s Cold Outside” as the cold reality of BYOD sets in?

Total connectivity. Maybe.

I live in Palo Alto, considered by some to be the tech hub of the world that also happens to have amazing weather, but its cell coverage is ridiculously spotty. Sweden on the other hand, where I grew up, has outstanding cell coverage but the weather is nothing to write home about. In December, Stockholm has about 6 hours of daylight and 18 hours of darkness. I’m still trying to find a place to live that has the weather I crave, alongside the connectivity I need to get work done.

Have Your Mobile Collaboration Efforts Gotten Off Track?

Last night I was wracking my brain to come up with one occupation where collaboration isn’t critical. Health care professionals, product engineers, IT, architects, educators, government employees – I was hard-pressed to come up with even one example.

What the smartwatch says about our mobile ecosystem

We’re wired to do things faster, smarter, better – always looking for the next big thing to make our lives easier, our companies more successful, our countries more competitive. Sometimes this works well, like when the iPhone launched. Sometimes it fails spectacularly, such as the Apple Newton.

If Your Pants Have Loops, Wear A Belt: Impress Your Customers With the Details

Your customers are complaining that your product isn’t as cool as the competition. You feel the heat of your sales force breathing down your neck because they don’t like making excuses to customers about how it works, and your customer support team spends twice as much time apologizing than they do solving actual problems. Essentially, in your rush to engineer a great product and solve some very important problems, you’ve let your appearance get sloppy.

It’s Not Your Product, It’s the Experience

Editing PDFs on Mobile Devices Can Be Pretty Darn Frustrating

Reviewing and marking up multi-page PDFs can be a chore in and of itself. But if you’re an attorney finalizing a brief, a product manager drafting a software installation guide or a physician publishing medical research, it’s all part of the job. And often, the clock is ticking.

So being able to annotate such documents on mobile devices, whether in the office, at home or on the go, can be a huge time saver – at least in an ideal world. The problem is that the process is typically less than efficient and more critically, less than secure.

Attention Law Firms: Are You Hindering or Helping Mobile Productivity?

Lawyers are busy individuals; very busy.  In fact, most produce, on average, between 20,000 and 100,000 pages of documents per year. In order to increase productivity and response times, attorneys require mobile access around the clock. That’s all said and good but that presents two big challenges for IT: 1) enabling mobile access for high volumes of data-intensive materials and 2) keeping the data, which is typically confidential in nature, secure in the process.

Don’t Ditch Your Product, Ditch The Experience

If you are wondering why your competition is speeding past you while your product is more sophisticated and feature-rich, you might stop looking at your engineers and start chatting with your customers. Sometimes a shift in your customer experience can turn your product into the flavor-of-the-month.

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