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Mobile lessons from the next generation


My wife is wonderfully low tech. When her old, vanilla mobile phone stopped working a year ago, she insisted that she didn’t want to replace it with a smartphone. She claimed the features were wasted on her and they would get in the way of how she wanted to use the phone, to speak with people. Last weekend she surprised me by deciding she now wants a phone with all the bells and whistles.  I was worried that she’d been bitten by the new iPhone bug, which hit 9 million other people in one weekend, but her change of mind was more educated.  She was learning from our kids.

Are you HIPAA Compliant?

The HIPAA Omnibus Rule is now in full effect. While the Rule technically went live back in March, as of September 23, 2013 organizations can be held accountable for noncompliance and face fines of up to $1.5 million per violation. Gulp.

The expanded HIPAA Rule personally impacts me in two ways. As a consumer and patient, it makes my life easier. I now have the right to request my electronic health records in an electronic format. And I have to say: it’s about time.

The Pressure is on Law Firms to get BYOD Right

Who doesn’t want happier employees and the ability to reduce IT costs? Sounds like a winning combination to me.  A survey conducted by American Lawyer found that enabling BYOD at law firms can result in just those outcomes. Seventy percent of CIOs and technology executives surveyed said that BYOD programs produce “more cheerful users” and 27 percent said BYOD reduces budget spent for equipment.

Secure Client File Sharing

Are your employees gambling on the public cloud?

How would you feel if a competitor picked up your product specs?  An investor got a copy of your quarterly financials before earnings?  An employee’s personnel file ended up with the press?  Not great? Yet employees within your organization may be unknowingly gambling with the security of corporate data every time they use unsanctioned public cloud file sharing and storage services.

From my perspective, the public cloud is not the problem but rather the unsupervised use of the public cloud by employees that make the public cloud problematic for storing and sharing files.

C-Suite Mobile? Next Priority Should Be the Sales Team

Aside from the executive management team in an organization, the top priority for access to planned mobile roll-outs is the sales force, according to a recent industry survey by AIIM.  From being able to view and send the most recent pricing sheets, to being able to edit and sign contracts on-the-go, productivity improvements for the sales team are obvious, and can pay off quickly.

Disconnected: IT and business users

“Those doctors and their latest toys. Prima donnas all of them!”

At a conference last year an IT professional, from a large, Mid-West healthcare provider, uttered this phrase as we discussed how mobile devices had been introduced into healthcare workflows.

Get your enterprise content (safely) into the hands of your mobile workers

Last week I wrote about finding a better way to use sync technologies so that all employees can access the information they need, on the device they choose. What if instead of sync, you gave everyone direct access from their mobile devices to the latest versions of corporate documents?  This is a new frontier in productivity: mobile access to enterprise content management (ECM) systems.

Be an IT Superhero

We know IT departments have long been the Hero in any organization – working to protect sensitive information from villains, and help the technologically-challenged navigate the perils of the BYOD. It’s a big job and one that would certainly be easier with superhuman powers.

Are we syncing too much?

Sync is one of the most valuable additions to any mobile operating system.  Sync is what enables us to keep information automatically synchronized across phone, tablet, laptop and desktop computing devices so that we can continue working and playing from any device we pick up.  Yet, relying on sync to provide mobile data accessibility can create a surprising number of new problems that can impact the overall productivity of a company.

72% of Organizations Rate Own Mobile Security as Poor-to-Adequate

Mobile security continues to be a hot topic of conversation among CIOs and IT directors – as it should be with 97% of employees using mobile devices on the job. That number tells us that the majority of organizations today are supporting BYOD, but yet a shocking number (72%) have yet to take action to properly secure those devices and the mobile content that is being accessed and shared day in and day out.


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