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Sales Engineer – Palo Alto

The sales engineer is a pre-sales expert, deeply technical with great customer skills and knows how to work as a trusted advisor to ensure the success of prospects and customers. When it comes to deploying enterprise software, you are the guru; this can be demonstrated by a track record of happy, referenceable customers. They appreciate your technical acumen and your diligence: no details about a customer project get by you.

As our key technical advisor and product advocate, you will actively drive and manage the sales process from technology evaluation through customer success. You will engage with prospects to help them understand the power of kiteworks.

Key Responsibilities:

  • Educate prospective customers and channel partners about the superiority of our mobile content platform solution; offering market comparisons of our competitors to demonstrate the advantage of choosing Accellion
  • Provide intensive pre-sales technical consulting to Sales staff and prospective Accellion clients, participating in online demonstrations of our product, conference calls and site visits with account executives. Document all customer questions to ensure immediate follow-up on all outstanding issues.
  • Consult with the account executive during the proposal process to ensure that all technical information and recommendations address customer requirements.
  • Support Account Management, Marketing, and customers to ensure newly released features are understood & how they might increase the value of existing installations.
  • Train channel partners either through on-line demonstrations or in person training sessions on the technical aspects and market positioning of the Accellion solution.
  • Provide product responses for RFPs/RFIs.
  • Establish evaluations of the Accellion application for prospects. Provide support during the installation. Train the prospect on both the end user and admin interfaces. Establish and document Success Criteria which should include measurements to ensure all technical & business requirements are met. Ensure specific business requirements are met using the application.


  • Degree in Computer Science/EE (or equivalent) with 5 years relevant experience on Internet technologies or 7 years of relevant experience
  • 5+ years experience specifically in a Sales Engineering role supporting multiple enterprise account execs
  • Strong verbal, presentation, written, and organizational skills with an ability to interact favorably with customers. Must be personable and possess high level of personal integrity.
  • Detailed knowledge of the Internet, including the function of web servers, browsers, and enterprise networks.
  • Knowledge of mobile apps and how they relate to today’s enterprise.
  • Knowledge of Collaboration applications such as SharePoint.
  • Knowledge of synchronization applications.
  • Basic knowledge of anti-virus operation and email infrastructures.
  • Willingness to travel to customer, prospects and channel partner sites up to 60-70% of the time.
  • Familiarity with HTML, HTTP, HTTPS and preferably with TCP/IP, Linux/Unix knowledge and VMware knowledge.


You'll be rewarded with a competitive compensation package including excellent benefits and stock options. Other benefits include: medical, dental, vision, 401k, 15 days of PTO plus 1 floating holiday, plentiful free food and drinks, and more!

This job is based in our Palo Alto headquarters; local candidates only will be considered.

United States

Accellion, Inc. provides the leading secure content platform that increases enterprise productivity and ensures data security and compliance. More than 12 million users and 2,000 of the world’s leading corporations and government agencies use Accellion to enable secure access to enterprise content from any device, thereby increasing business productivity and ensuring enterprise security and compliance.

To Apply:

If you are interested in applying for this job, please send your resume to and include the job title in the subject line.

This opportunity is for people interested in full-time work. No contractors, consultancies or recruiters will be considered. We are an Equal Opportunity Employer.