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Technical Services

One of the benefits of working with Accellion is the scope of resources available to you. From dedicated product support to online services such as chat, knowledge base, product updates, you can take advantage of the wealth of resources available exclusively to Accellion clients. We are committed to providing outstanding support and complete customer satisfaction.



Accellion Customer Support Team

Customer Support

Our highly trained support engineers provide reliable and timely responses 24x7.
+1-888-654-3778 (North America)
+1-650-485-4350 (International)




Every Accellion implementation involves a set of tasks that start with understanding your needs and finishes with “going live” on the new system. Our team of experienced professionals can support you through the installation process. We can also provide an overview of the core administrative functions to get you up and running quickly.

IT professional working with hardware

Professional Services

Our Professional Services team can work with you to develop an implementation plan based on the products and services you selected and your timeline. We can assign a Technical Account Manager to assist you for the duration of the project. We also provide Onsite Installation Services and Training to ensure the successful deployment of your Accellion solution.

Accellion professional services employee