How to Download a File Sent Via Accellion File Sharing

  1. Click the link in the email your business partner sent you via Accellion file sharing
  2. Your partner’s private Accellion website will open in your browser
  3. Follow the on-screen instructions to create your account and securely download your document

Do not create a trial in an attempt to access the file sent to you. Every Accellion customer has a separate, private Accellion system, and your trial would create yet another separate, private system for you. It will not let you download the file your partner shared from their own private Accellion system.

Still having trouble? Contact Accellion Support.